How to Fix 'Trezor Not Working' Problems

[steevmarkle]

If your Trezor not working is not working, follow these troubleshooting steps to resolve the issue:

1. Check Connections

Ensure your Trezor is securely connected to your computer using the original USB cable. Try different USB ports or another computer if the device isn’t recognized. Avoid USB hubs or extension cables, which can cause connection issues.

2. Update Firmware

Outdated firmware may lead to functionality problems. Open Trezor Suite or visit Trezor Web Wallet to check for firmware updates. Follow the on-screen instructions to complete the update.

3. Reinstall Trezor Suite

Uninstall your current Trezor Suite app, then download and install the latest version from This ensures compatibility and removes any corrupted files.

4. Browser Issues

If using the web wallet, ensure you’re on a supported browser like Chrome or Firefox. Clear your cache and disable conflicting extensions that may block Trezor’s functionality.

5. Reset and Restore

If your device remains unresponsive, consider resetting it. Before resetting, make sure you have your 24-word recovery phrase, as it will be required to restore your wallet.

6. Contact Trezor Support

For persistent issues, visit the Trezor Support Center for expert help. Provide details like the device model and error messages.